Wonder if anyone can help here. We have a CUCM 7.1.5 cluster 8 servers in total, all is fine however we installed a whole load of ATA's and some were working and some not. Looking at the compatibilty matrix 3.2.4 is the supported load, when browsing to these I found out some of these were runing ancient code. Now thats all acedemic, as I can manually upgrade these - the very slow way, but the question is, can you not just put a load in the tftp servers and these would automatically upgrade? I know there are some hops you have to do before going to the very latest, but I cannot find anything anywhere about what files you would put on the servers.
In the device defaults the load for an ATA186 is ATA030204SCCP090202A, which is the latest, but these do not download the file.
Any pointers would be great.
If the above does not work, then probably you are hitting th bug:CSCsd44357
Browse the ip of the ATA by https:///dev
Check the application load if its older that the ATA030204SCCP090202A, then you are hitting the above bug.
you willl have to set up a local tftp server( eg tftpd32), edit the XMLDefault file, download the ATA030204SCCP090202A firware from CCO, put both these files in the base directory of the tftpd32 server, and manually point the ATA to the local tftp server, below are the steps again:
1. Please set up a local TFTP server, the tftpd32 on a PC.
2. Please download the XMLDefault.cnf.xml file from the call manager by
running the following command from the cmd of a local PC from where you can
browse the call manager:
Tftp 192.168.2.21 get XMLDefault.cnf.xml, where 192.168.2.21 is the call
manager tftp server ip.
3. Edit this file using a notepad, and edit it to a value less than
4kb,only keep the firmware information of the ATA.
So now the XMLDefault file should only have the following info:
4. Download the the following ATA firmware from the link below:
please download the ata_03_02_04_sccp_090202_a.zip file.
Unzip the file and put the ATA firmware .zup file in the base directory of
5. Please put this firmware and the edited XMLDefault in the base
directory of the tftpd32 server.
6. Manually point the ATA to the local tftp32
7. Then manually point the ATA to any one of the subscribers.
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