Boss-Secretary, Directory Number for 2 Device.

rogelio lopez · ‎08-20-2010

I'm working with a CUCM version 6.0 that has a special configuration between 2 different Devices, Boss with Mac 8EFA and Assistant with Mac B3E4.

Example a Device (MAC 8EFA) has 2 Directory Numbers (6004, and 16004), the DN 6004 has a forward two 6922, also when saw the DN Information for 6004 has two different Associated Devices (MAC 8EFA and B3E4).

The Secretary Device has only two Directory numbers (6625 and 6922).

When someone call to DN 6004 (Boss) the call is forward to DN 6922 (secretary), but when the user of DN 6004 is on line the Secretary looks a Led ON in his Phone that indicate that the Boss is on the Line.

I try to copy this configuratión for other set of Device, the problems is when i try to add a second Device on the Boss DN, I can't do it.

Any sugestion . .. ???

Thanks in advance . .

Jaime Valencia · ‎08-20-2010

If all you want is to look at the status of the line you can use a speed dial/BLF, if you want her to also handle the calls you can use a shared line

HTH

java

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HTH

java

if this helps, please rate