Extension Mobility not working after changing the Publisher IP

Unanswered Question
Aug 21st, 2010

Hi,

I shift my publisher from site to other and i change the IP address, after sync works find, except EM when, I press service button it give host not found.

i change the IP under enterprise parameter but still not working

any suggestion

thanks

Ahajj

I have this problem too.
0 votes
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
binu.john Sat, 08/21/2010 - 07:14

Hi Ali

You didnt tell which version of Call Manager you have?

If its Call Manager , you need to change the IP Address of the Service URL, Login to CUCM Administration, In device- Device settings- IP Phones services.

Put the new IP in Service URL Field.


Hope this will fix the problem!!

John

Aaron Harrison Sat, 08/21/2010 - 07:23

Hi

In addition to the Phone Service URLs themselves, you also need to update the 'Services URL' in System/Enterprise Parameters.

Regards

Aaron

Please rate helpful posts...

ali nasser Sat, 08/21/2010 - 08:32

thanks for your reply,

Installed version CUCM 7.1.3, I change the service URL to a new IP and under Device-----Device setting-----IP Phone Services, but still not working

when i press the service button its requesting after 20 sec its give Host Not Found.

thanks

ANasser

David Hailey Sat, 08/21/2010 - 09:33

When you changed the IP addess of the Publisher, did you also set the new Publisher IP on the Subscribers and then reboot the cluster?

Hailey

Please rate helpful posts!

ali nasser Sat, 08/21/2010 - 14:33

Hi David,

I change the IP in Subscribers and then I reboot the cluster.

I change the IP in the Phone Services URL to Subscriber IP its work fine but when I assign the Publisher IP its keep in requesting.

thanks

ANasser

binu.john Sat, 08/21/2010 - 20:16

Hi,

Check the Extension Mobility service is Activated/Restarted for Publisher.

Thnx

John

David Hailey Sat, 08/21/2010 - 21:16

Let me clarify my question, did you run this command on the Subscribers: set network cluster publisher ip ?

Hailey

ali nasser Sun, 08/22/2010 - 03:09

Hi,

From the Subscriber web i change the Publisher IP Address, when you run the command show network cluster:

admin:show network cluster
10.65.15.22 callmanager2-ho  Subscriber
10.70.78.111 callmanager1-ho  Publisher   (This is the new IP Address of Publisher)

These IP Addresses are finalized IP for Publisher and Subscriber.

thanks

ANasser

Actions

This Discussion