08-21-2010 04:30 AM - edited 03-16-2019 12:24 AM
Hi,
I shift my publisher from site to other and i change the IP address, after sync works find, except EM when, I press service button it give host not found.
i change the IP under enterprise parameter but still not working
any suggestion
thanks
Ahajj
08-21-2010 07:14 AM
Hi Ali
You didnt tell which version of Call Manager you have?
If its Call Manager , you need to change the IP Address of the Service URL, Login to CUCM Administration, In device- Device settings- IP Phones services.
Put the new IP in Service URL Field.
Hope this will fix the problem!!
John
08-21-2010 07:23 AM
Hi
In addition to the Phone Service URLs themselves, you also need to update the 'Services URL' in System/Enterprise Parameters.
Regards
Aaron
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08-21-2010 08:32 AM
thanks for your reply,
Installed version CUCM 7.1.3, I change the service URL to a new IP and under Device-----Device setting-----IP Phone Services, but still not working
when i press the service button its requesting after 20 sec its give Host Not Found.
thanks
ANasser
08-21-2010 09:33 AM
When you changed the IP addess of the Publisher, did you also set the new Publisher IP on the Subscribers and then reboot the cluster?
Hailey
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08-21-2010 02:33 PM
Hi David,
I change the IP in Subscribers and then I reboot the cluster.
I change the IP in the Phone Services URL to Subscriber IP its work fine but when I assign the Publisher IP its keep in requesting.
thanks
ANasser
08-21-2010 05:07 PM
Take a look at the following link.
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/install/7_0_1/ipchange/ipchg701.htmlHope this helps.
Regards,
Justin
08-21-2010 08:16 PM
Hi,
Check the Extension Mobility service is Activated/Restarted for Publisher.
Thnx
John
08-21-2010 09:16 PM
Let me clarify my question, did you run this command on the Subscribers: set network cluster publisher ip
Hailey
08-22-2010 03:09 AM
Hi,
From the Subscriber web i change the Publisher IP Address, when you run the command show network cluster:
admin:show network cluster
10.65.15.22 callmanager2-ho Subscriber
10.70.78.111 callmanager1-ho Publisher (This is the new IP Address of Publisher)
These IP Addresses are finalized IP for Publisher and Subscriber.
thanks
ANasser
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