Feature

Customer Benefit

The solution is delivered on a Cisco Unity Express Network Module (part number NME-CUE) or Cisco Unity Express Advanced Integration Module (AIM) (AIM-CUE or AIM2-CUE-K9), which directly integrates into the Cisco 2800 and 3800 Series Integrated Services Routers. Cisco Unity Express is also supported on the new Cisco Integrated Services-Ready Engine (ISM-SRE-300-K9) and Service Module Services-Ready Engine (SM-SRE-700-K9), which integrate into Cisco 2900 and 3900 Series Integrated Services Routers Generation 2 (ISR G2) routers.

Network modules and AIMs are shared across a broad range of router platforms, so you can deploy Cisco Unity Express in a variety of office sizes, from the very small 12-user office up to those that need 500 mailboxes and 32 ports of concurrent voicemail and integrated messaging, Automated-Attendant sessions, or optional IVR and time-card services.

The network module (NME-CUE) includes a dedicated onboard microprocessor and integrated storage.

The Cisco Unity Express Network Module is fully self-contained, with dedicated onboard processing, memory, and storage, allowing efficient message management; a range of concurrent sessions, including optional IVR; simultaneous processing; and ample voicemail storage capacity for a wide range of typical office profiles. The module supports up to 24 sessions of voicemail and Automated Attendant or IVR and up to 275 voice mailboxes.

The Cisco Unity Express AIMs (AIM-CUE and AIM2-CUE-K9) have a dedicated onboard microprocessor.

Like the network module, the Cisco Unity Express AIM is fully self-contained, with dedicated onboard processing, memory, and storage. Because the module is internally installed on the router, external interface slots are available for other services such as analog and digital voice, VPN acceleration, or integrated switching. The module supports up to 65 voice mailboxes and up to 6 sessions of voicemail, Automated Attendant, or IVR.

The Cisco Integrated Services-Ready Engine (ISM-SRE-300-K9) has a dedicated onboard microprocessor and supports multiple applications.

The Cisco Integrated Services-Ready Engine on Cisco ISR G2s is fully self-contained, with dedicated onboard processing, memory, and storage. This module provides the flexibility of a hosting platform that can be used for voicemail or other services that are supported on the module. When configured to run Cisco Unity Express software, the module supports up to 100 voice mailboxes and comes with 2 ports, with the ability to expand to 10 ports with software licenses. These ports can be shared with Automated Attendant or IVR, similar to other modules that run Cisco Unity Express.

The Cisco Service Module Services-Ready Engine (SM-SRE-700-K9) has a dedicated onboard microprocessor and supports multiple applications.

The Cisco Service Module Services-Ready engine modules are router blades for the Cisco ISR G2 that provide the capability to host Cisco, third-party, and custom applications. The modules have their own processors, storage, network interfaces, and memory that operate independently of the host router resources. When configured to run Cisco Unity Express software, the modules support up to 500 voice mailboxes with 600 hours of voicemail storage space, and they come with 4 ports and the ability to expand to 32 ports with software licenses. These ports can be shared with Auto Attendant or IVR, similar to other modules that run Cisco Unity Express.