Telepresence Phone Subscription Error

spvaidya · ‎08-23-2010

Hi.

CTS 500, When the IP phone is trying to subscribe to the services (midilet), On the phone It gives error " error, contact administrator".

I have "CTS 500 with Version: CTS 1.6.0(3954) and Phone Version: SIP75.9-0-3S."

What could be the problem ??

Thanks,

Shashank

brunonogaki · ‎12-28-2010

Hi,

Could you solve this issue?

I am facing the same error here.

Thank you!

Bruno

brunonogaki · ‎12-28-2010

Hi,

The problem is that in IP Phone Services configuration you should leave the field Service Version blank!

Everything is working fine now!

Bruno