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DFM 3.2.0 - Questioned Device

Tim Davies
Level 1
Level 1

‎08-23-2010 06:33 AM

After trying to manage a WS-C2960S-48TD-L switch in DFM i'm getting the following error -

    *** Data Collector Status Information ***
Error Code                   = Others
Error Message             = response from VIC is not compliant

I'm running -

LMS - 3.2

DFM - 3.2.0

DFM Device Update - 10.0

Any ideas?

Cheers

Tim

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4 Replies 4

mbilgrav
Level 3
Level 3

‎08-23-2010 07:12 AM

CS MDF1.42 ?

you have that installed and running IOS12.2.50 min?

0 Helpful

Tim Davies
Level 1
Level 1
In response to mbilgrav

‎08-23-2010 07:38 AM

Thanks for your reply.

MDF 1.42 is installed and the switch is running  IOS Version 12.2(53)SE2

0 Helpful

mbilgrav
Level 3
Level 3
In response to Tim Davies

‎08-23-2010 08:03 AM

sry - no more ideas ...

0 Helpful

podhillo
Level 1
Level 1
In response to Tim Davies

‎08-24-2010 05:42 AM

Hi,

According to the following link:

http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_lan_management_solution/3.2/device_support/table/lms32sdt.html

the device should be compatible.

Can we upload the 'show diag' of the device?

Regards,

podhillo

0 Helpful
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