I am trying to setup the Cisco Mobile 8 app on my iPhone according to the Administration guide. The first issue that I am running into is:
When a call comes into my desk phone, my iPhone will ring once and that's it. The call then doesn't ring my iPhone anymore. I changed the No Answer Ring duration to 24 seconds as suggested, but that didn't help any.
The 2nd issue I have is that when I try to put in my username in the Desk Phone integration section of the iPhone settings. I can't.......
I click on the Status under Desk Phone integration, turn on the "Use Integration". When I press the Username field, nothing happens. The keyboard never appears. I can click on the password section just fine, but it's no good if I can't provide a username. This is happening on both the iPhones that I am testing. I removed the iPhone app and reinstalled it, but that didn't change anything.
Can anyone offer any advice on what to try next?
We are running CUCM 184.108.40.206