Hi all, I have a CUCMBE installation and have a ton of Voice Messages in our "UndeliverableMessagesMailbox". When I try to check the mailbox by dialing the extension, the pin that I have reset a number of times, will not work and gives me an "invalid entry".
Moving forward, the amount that I need to check is huge and I thought possible checking the VM's via IMAP is the way to go.
Can anyone give me any steps in setting IMAP up? It does not need to be neat I just need to access these Voice Messages.
Here is my info:
Cisco Unified CM Administration System version: 22.214.171.1240-1
Cisco Unity Connection version: 2.1.3ES23.1000-23
Thanks for the help,
IMAP access if first enabled via the Class of Service assigned to a subscriber - so you must take care of that first. Then, take a look here:
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