08-23-2010 02:27 PM - edited 03-16-2019 12:26 AM
Hi all, I have a CUCMBE installation and have a ton of Voice Messages in our "UndeliverableMessagesMailbox". When I try to check the mailbox by dialing the extension, the pin that I have reset a number of times, will not work and gives me an "invalid entry".
Moving forward, the amount that I need to check is huge and I thought possible checking the VM's via IMAP is the way to go.
Can anyone give me any steps in setting IMAP up? It does not need to be neat I just need to access these Voice Messages.
Here is my info:
Cisco Unified CM Administration System version: 6.1.3.2000-1
Cisco Unity Connection version: 2.1.3ES23.1000-23
Thanks for the help,
Dan
Solved! Go to Solution.
08-23-2010 08:29 PM
IMAP access if first enabled via the Class of Service assigned to a subscriber - so you must take care of that first. Then, take a look here:
Hailey
Please rate helpful posts!
08-23-2010 08:29 PM
IMAP access if first enabled via the Class of Service assigned to a subscriber - so you must take care of that first. Then, take a look here:
Hailey
Please rate helpful posts!
08-24-2010 05:06 AM
David is correct (rated) but IMAP integration can be tricky so reply if you get stuck.
08-24-2010 08:39 AM
Thanks guys.....David was correct I never would have thought to look in COS. Enabled
IMAP in Class of Service and I'm able to pulls VM's!
Thanks,
Dan!
08-24-2010 08:42 AM
Good deal. It's actually not too tricky IMO. However, many people get confused when looking at the System and Administration guides because a lot of information regarding SMTP and IMAP are lumped together in the same section of documentation and they should likely be handled separately from a documentation perspective. Glad to hear all is well.
Hailey
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