I just noticed that I haven't been getting my daily updates since Sunday. I get the following error:
AutoDownload Job Report:
No files available for download.
Error: Unable to communicate with locator service to retrieve available files.
Has anyone else seen this?
This seems to be an intermittent problem, becoming more visible today (not sure if it was occurring prior to today). If you urgently need a signature update file, for now (as a workaround), you can manually download the file from here:
And, place it in the CSCOpx\MDC\ips\updates directory on your CSM (Cisco Security Manager) system.
If you have time, if you could let us know what www.cisco.com resolves to on your CSM system. ? This may help confirm/track down the source of the issue. You should be able to do this from a Command Prompt (cmd.exe) on the CSM system using the nslookup utility. Example: