I want to turn OFF the backlight display in Cisco IP phone 7970 after one minute once the user uses the phone. I am using Call Manager Express 7.0. I have applied the following commands inside the telephony services.
service phone displayIdleTimeout 00:01
service phone backlightIdleTimeout 00:01
Still the phones are not at all turning OFF after one minute. When I checked in the device configuration over the phone, it shows as displayOnTime as 7.00, displayOnDuration as 10.00 and displayIdleTimeout 00:001. I have even tried to remove displayOnTime and displayOnDuration by applyin as no displayOnTime and no displayOnDuration. But its still showing the same.
I have tried the cisco recommended solution as:
Router(config-telephony)# service phone daysBacklightNotActive 1,2,3,4,5,6,7
Router(config-telephony)# service phone backlightOnTime 07:30
Router(config-telephony)# service phone backlightOnDuration 10:00
Router(config-telephony)# service phone backlightIdleTimeout 00.01
Router(config-telephony)# create cnf-files
Router(config-telephony)# reset all
But no luck still. Please help.