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CCX 8.0 Supervior

steve
Level 1
Level 1

We juss switched to CCX 8.0 last week.  Everything has been working fine.  All supervisors could login and select their team which is only one called default.  Today one of the supervisors logs in to the supervisors desktop, but when selecting the default team, the applactions errors out and closes.  We tried having her do this from another workstation and got the same results.  All other supervisors can select the team.

1 Reply 1

Anthony Holloway
Cisco Employee
Cisco Employee

I've seen this behavior in UCCX 7, and we simply uninstalled CSD, rebooted, then reinstalled it, and the problem went away.