UC 500 Licensing - Upgrade to version 8

Unanswered Question
Aug 25th, 2010

I have gotten conflicting answers to whether a software upgrade to version 8 from 7 requires the purchase of an upgrade license on the UC500 family of devices.   No extra phones or vm users being increased.  Just want to upgrade the software version on the CME and CUE.

I have this problem too.
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Steven DiStefano Wed, 08/25/2010 - 07:24

It only requires you have a support contract in place.

When you download the Software Pack, you will sign an EULA stating you do have one in place for it to be legal.

UC540/UC560 Small Business Pro 3 year contract

UC520 - SmartNet annual contract.


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