ICM Third party softphone with voice and video.

Unanswered Question
Aug 25th, 2010
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Hi all,

My customer requested to implement video call on the company's web page, directly to the ICM.

I'm thinking of using a third party softphone API to acomplish this, making the CTI OS login transparent to the agent regardless of being a third party softphone.

Anybody knows if this could be done - login in third party softphone?

Thanks in advance.

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