ICM Third party softphone with voice and video.

Unanswered Question
Aug 25th, 2010

Hi all,

My customer requested to implement video call on the company's web page, directly to the ICM.

I'm thinking of using a third party softphone API to acomplish this, making the CTI OS login transparent to the agent regardless of being a third party softphone.

Anybody knows if this could be done - login in third party softphone?

Thanks in advance.

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