I have what I consider a strange problem. When one of our sites calls 911, 911 sees the wrong caller ID from the number we dialed out on. As a result, we keep receiving an adjacent county's 911 services. My Cisco administrator tells me that she's masked the caller ID correctly in CallManager, but our PSTN provider is saying that the caller ID is changed between their equipment and 911 which to them points to the CallManager. Is there a sepearate place to configure caller ID for 911 in CallManager? I'm not sure of the dot release, but we are on version 7. Thanks!
I have this problem too.