Dialable intercom not working yet

SHeidemann · ‎08-25-2010

Hello,

It sends *DB out my Sip trunk so I'm getting a busy signal immediatly. What can I do to keep it inside? Also, it was trying to register the dn's with my service provider, so I manually cleaned that up. I'm very excited for this feature to work with CCA, but I think I need a tweak yet.

Thanks

Stephanie

antyeung · ‎08-26-2010

Hm... doesn't sound right that it would send *DB to your SIP provider.

Can you provide your 'show run' excluding the pwds and enable the following debugs when you try to use dialable intercom?

Thanks,

Anthony

SHeidemann · ‎08-27-2010

Sorry for my delay...

You didn't include what debugs you wanted so here's the ones I did run.

Thanks for any help

SHeidemann · ‎08-27-2010

I tried to send this over as well

SHeidemann · ‎08-27-2010

Last time, should go now.

antyeung · ‎08-27-2010

We found the problem and we are actively working on resolving this. As a workaround you would need to go into the CLI and shutdown one of your dial-peers.

Can you post your 'show run' output excluding the pwds? I'll be able to tell you which dial peers to shutdown.

Thanks,

Anthony

SHeidemann · ‎08-27-2010

I meant to send that over, here it is

antyeung · ‎08-27-2010

Does your SIP trunk provider support star codes? If not you'll need to shut down these dial peers for dialable intercom to work in the interim-

dial-peer voice 1001

shut

dial-peer voice 1002

shut

Thanks,

Anthony

SHeidemann · ‎08-27-2010

Seems to have done the trick. Thank you for the help. I'm not positive if my provider supports star codes, but most likely not.

Again

Thanks!

antyeung · ‎08-29-2010

NP. Good to hear you're all set.

-Anthony