I'm looking for a recommendation for an issue that I'm having...
I have CUCM7.1, all calls to a particular number need to get hunted around a group of people. On occasion, a few times a day, they need to divert all calls to a different external number.
We want the users to be able to manage this themselves without involving IT. Because Call Forward All doesnt' apply to hunt group calls I'm unsure how as to how to find a solution.
I'd appreicate is someone could share their ideas!!
Thanks in advance,