UCCE Parent/Child

Unanswered Question
Aug 25th, 2010
User Badges:

Hi,


I have an existing UCCE system with 700 agents and I also have AVAYA Callcenter System with 200 agents.


Can I use UCCE act as a parent with AVAYA Callcenter as a child?


and if I use CUIC for reporting system, Can CUIC see the detail about AVAYA agents.



Regards,

Tinnakorn

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.

Actions

This Discussion