Routing clients in ICM

Unanswered Question
Aug 26th, 2010

Hi All,

I am aware that CCM PIM & IPIVR/CVP PIM will be the routing clients in most of the cases in Post/Translation routing But for pre-routing what can be the Routing client CCM / IVR or PSTN also(I have read somewhere that PSTN can also work as Routing clients based on some NIC's).

So please tell me which will be the routing clients in PRE/POST routing and in different scenarios and if possible with example.

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geoff@hp.com Thu, 08/26/2010 - 11:07

The NIC (Network Interface Controller) handles pre-routing. Are you really doing pre-routing with the carrier?

Regards,

Geoff

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