08-26-2010 12:05 PM - edited 03-14-2019 06:23 AM
Hi,
How can I change the PG of Agents/Skill Groups/Agent Teams, for example:
Name: Agent1
Peripheral: PG1
I want to change the Peripheral PG1 to PG2.
Thanks.
Solved! Go to Solution.
08-26-2010 01:37 PM
08-26-2010 01:37 PM
No can do.
Regards,
Geoff
08-26-2010 01:44 PM
That's what I thought...
Thanks.
08-26-2010 08:38 PM
May not be as bad as you think if you are savy with the bulk export/import tools and excel editing. If you do it correctly, the only thing you should have to do is reset passwords at the end.
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