Solved: RME 4.3.1 - 6500 Inventory Collection Failed

Tim Davies · ‎08-27-2010

Hello

I have two Catalyst 6509 Switches running 12.2(33)SXI3, the RME Inventory collection has never worked for these devices.

Any tips on how to start troubleshooting this?

Thanks

Tim

Joel Monge · ‎08-27-2010

Go to RME > Devices > Device Management > RME Devices, choose 10.182.111.251 & 250 and click "Edit Device Attributes". Click "Inline Edit" and then choose your device on the left pane, increase the SNMP timeout to 10 seconds. Click "Modify", then "Apply". Inventory collection should work now for these devices.

View solution in original post

Joel Monge · ‎08-27-2010

Post your CSCOpx\log\IC_Server.log.

Tim Davies · ‎08-27-2010

Thanks for the help. The devices in question are 10.182.111.251 & 250.

Cheers

Tim

Joel Monge · ‎08-27-2010

Go to RME > Devices > Device Management > RME Devices, choose 10.182.111.251 & 250 and click "Edit Device Attributes". Click "Inline Edit" and then choose your device on the left pane, increase the SNMP timeout to 10 seconds. Click "Modify", then "Apply". Inventory collection should work now for these devices.

Tim Davies · ‎08-27-2010

Thats it!

Many thanks for your help!