Click-to-Call Problem

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Aug 27th, 2010
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I am having an issue with click-to-call for one of my users. Her extension can no longer use this application. In preferences there is no phone available to select.. Also her personal directory now looks for a user id and pin. Has anyone seen this before?


Thanks,
Derek

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philip.e.denton Fri, 08/27/2010 - 08:34
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Have you been able to compare this user with another user whose account is working properly?  It sounds like you have a broken device association among other things, yes?


Are you doing and LDAP sync or did you manually build the user directory?

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