Calls per Hour Historical Report

Unanswered Question
Aug 27th, 2010
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Hello,


I can find nothing on a calls per hour report for the entire day.  Seems like it would be a canned report, but there is nothing there.  Any help?


Cisco Application Administration - 5.0(1)SR02ES01_Build013



Thanks.

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Aaron Harrison Fri, 08/27/2010 - 10:34
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Hi There...


Take a look at the 'Contact Service Queue Something or Other By Interval' report. Select that, then on the 'Detail' tab set the interval to 60 minutes.


Regards


Aaron


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