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Calls per Hour Historical Report

sorinbadea
Level 1
Level 1

‎08-27-2010 09:42 AM - edited ‎03-14-2019 06:23 AM

Hello,

I can find nothing on a calls per hour report for the entire day.  Seems like it would be a canned report, but there is nothing there.  Any help?

Cisco Application Administration - 5.0(1)SR02ES01_Build013

Thanks.

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Aaron Harrison
VIP Alumni
VIP Alumni

‎08-27-2010 10:34 AM

Hi There...

Take a look at the 'Contact Service Queue Something or Other By Interval' report. Select that, then on the 'Detail' tab set the interval to 60 minutes.

Regards

Aaron

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Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
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