Hunt pilot #5615
Hunt list goes to 3 different LGs of 11 DNs, each with RNA of 15, Top Down, all hunt options are set to "try next, then next group in HL"
I have an issue where a customer who has a phonebank and they want the phones to ring continously until someone answers no matter how long it takes. The problem I have is when a phone calls the pilot 5615 it rings through 2 of the line groups and goes to fast busy after 5 minutes. It doesn't even make it to the 3rd line group. I have tried changing the Maximum Hunt Timer to the max (300) and to null with the same results. Is there a way to make the hunt pilot forward back to itself after the 5 minutes are up? I tried entering the pilot number into the Forward Hunt No Answer destination to no avail. Any help would be greatly appreciated.
Yeah, once it finishes HP/LG 1 and no one answers or get busy it will try next HP/LG and so on. You can even set the N HP/LG to CFB/CFNA to HP/LG 1 and loop it.
If this helps, please rate