08-30-2010 06:47 AM - edited 03-13-2019 07:07 PM
Hi Thomas,
Is there a way to check time on DMPs (5.2.1 firmware) which have NTP configured? I get some funny reports in Proof of Play on DMM (5.2.1 version), time is not correct in PoP log. My suspicion is that time on DMP is wrong.
Tnx!
Ivan
08-30-2010 07:29 AM
* To see it the NTP service is running, you can check "mng.slots", this tells us what services are running on the DMP: https://admin:default@a.b.c.d:7777/get_param?p=mng.slots admin = DMP Web Account Username default = DMP Web Account Password a.b.c.d = IP Address of DMP You should see a service "ntpc" which tells us that NTP service is running. ie. mng.slots T_STRING # name sel L O C A L R E M O T E listen timer time Flags # ect ip port ip port port cnt avg --- ------- ---- --------------- ----- --------------- ----- ------ -------- ------- ------------------------- . . 2 ntpc yes 0.0.0.0 0 0 -1 1 -28 BUSY ALLW_SELCT RUN_TMR RUN_SELCT . . Use the "Status" mib (from advanced tasks) to see the time on the DMP.. I hope this helps! T.
08-30-2010 08:33 AM
Hi,
There is no ntpc service in my service list. DMP log output below:
mng.slots T_STRING # name sel L O C A L R E M O T E listen timer time Flags
# ect ip port ip port port cnt avg
--- ------- ---- --------------- ----- --------------- ----- ------ -------- ------- -------------------------
0 init no 0 0 -1 1 249 BUSY RUN_TMR
1 shell1 yes 127.0.0.1 6666 0 6666 0 0 BUSY ALLW_SELCT RUN_SELCT
2 cmd2browser yes 127.0.0.1 60696 0 -1 0 39 BUSY ALLW_SELCT RUN_SELCT
3 sigma no 0 0 -1 2 2 BUSY RUN_TMR
4 mib1 yes 127.0.0.1 9777 0 9777 0 0 BUSY ALLW_SELCT RUN_SELCT
5 mibevt1 no 0 0 -1 1 8 BUSY RUN_TMR
6 kbd yes 0 0 -1 0 0 BUSY ALLW_SELCT RUN_SELCT
7 rs232 yes 0 0 0 0 0 BUSY ALLW_SELCT RUN_SELCT
8 sinfo no 0 0 -1 0 0 BUSY
9 info yes BCAST 0 0 -1 0 0 BUSY ALLW_SELCT RUN_SELCT
10 sh no 0 0 -1 0 0 BUSY
11 irasrv no 0 0 -1 0 0 BUSY
12 xfake no 0 0 -1 0 0 BUSY
13 mib45088 yes 127.0.0.1 9777 127.0.0.1 37223 9777 0 0 BUSY ALLW_SELCT RUN_SELCT
14 file no 0 0 -1 0 0 BUSY
15 http_pump no 0 0 -1 1 0 BUSY ALLW_SELCT RUN_TMR
When I run status log with command:
https://admin:default@a.b.c.d:7777/get_param?p=*.*
- I am having problems finding time in status log.
I get this info about ntpc (status log):
init.startService_ntpc T_STRING yes
Any ideas?
Ivan
Ivan
08-30-2010 08:38 AM
Please upload the screen output of:
* Your DMP of the NTP settings
* screen output of the "status" mib
* screen output of https://admin:default@a.b.c.d:7777/get_param?p=mng.slots
Thanks
T.
08-30-2010 08:55 AM
08-30-2010 09:11 AM
"pool.ntp.org" is a NTP cluster of internet NTP servers.
Non-authoritative answer:
Name: pool.ntp.org
Address: 216.176.232.220
Name: pool.ntp.org
Address: 153.16.4.132
Name: pool.ntp.org
Address: 204.9.54.119
I noticed your DMP is on a 10.x.x.x network.
Are you using NAT or PAT to access the internet...
Can you Route to these servers from the DMP ip subnet
that you are using?
Try adding your laptop to the same network and
ping these addresses or the addresses that you
see with a NSLOOKUP.
Also try configuring your laptop to use NTP and see
if it works.
T.
:7777/get_param?p=*.*
===========================================
5:43:23 PM
is this the correct time?
09-02-2010 12:19 AM
Hi Thomas,
I belive that this time you mentioned is time from DMM, it was displayed in 5.1 version where DMP did not have NTP option.
I checked it once again (with my laptop), NTP is reachable from DMP network. One more thing, I had PoP enabled (syslog & NTP) on 5 players and reports were comming, only the time was wrong. When I enabled PoP on 34 players PoP logs had funny results. With 5 players I had more than 30000 reports in one day, and with 34 players arround 3000. It seems like PoP reports were lost somwhere. Is there a limit how may PoP logs can DMM handle? Every player has a playlist with 15 movies and average movie duration is arround one minute.
Ivan
09-02-2010 06:15 AM
Ivan,
I didn't mention the DMM or 5.1, I am talking explicitly about the
DMP and time & NTP settings on the DMP.
Like I mentioned above, The "status" mib displays the time.
So run the "status" mib on your DMPs or DMP in question and
see what the current time that is reported and then look
at your watch. Are they the same? If not what is the delta
difference between the time on the DMP and your watch?
As for Proof of Play, please go to the DMM and take a screen
capture of the configuration screen and upload it for me.
The limits of the Proof of Play reports are related to your
configuration.
Cheers!
T.
09-02-2010 10:06 AM
Hi,
Well yes, it is the correct time, but this time was displayed before I started NTP on DMPs (5.2.1 version). I get the same report on DMS 5.1 version where NTP option is not present on DMP. I just do not understand how it is possible for DMP to display correct time if it does not have NTP configured. So my assumption was that this is the time from DMM which DMM generats before dispaying the rest of status log.
I can go arround DMM and take status log with internet explorer:
https://admin:default@a.b.c.d:7777/get_param?p=*.*
- in this case there is no time displayed
PoP screenshot is in the attach.
Regards,
Ivan
09-02-2010 11:01 AM
Correct, Date & Time was not configurable prior to 5.2.
The DMP-4305G does not have an internal & the DMP-4400G has an
internal clock but was not used until the NTP feature.
That is the reason why the time & dates are wrong on the
DMPs prior to 5.2.x.
In Regards to your PoP records, You could simply be filling up your
records by exceeding the record count or meeting & passing the size of
the log threshold.
You are using the default values for PoP Data Size & Rotation rules.
You can play with these variables and increase the values
as needed.
T.
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