a customer has ordered a MCS7835I3-K9-CMC2 which was delivered with a CUCM 7.1 Pre-Installation. The existing customer cluster is runnin’ on release 6.1.4 (18.104.22.1680-3). To Join this new server to the current cluster I need to downgrade the version also to 6.1.4. (The whole cluster upgrade is scheduled for later) I created a bootable medium and started the installation. I was surprised to see the message on the screen that the current hardware is not supported. Is it possible that new hardware is to new and therefore unknown for the platform check in release 6.1.4? But that would be strange because I can order also a MCS7835I3 with 6.1 pre-installed.
Any ideas how can bring the 6.1. version to this server. Do I need to install a different 6.1 Version at first before I can upgrade to 6.1.4?
Take a look at the list of servers mapped to CCM versions : http://www.cisco.com/en/US/prod/collateral/voicesw/ps6790/ps5748/ps378/prod_brochure0900aecd8062a4f9.html
Ideally you'd look at that before you buy the server, but since we need to work with what you have...
- 6.1.5 lists your server as compatible. 6.1.4 does not. I guess if you order it with 6.1, it will be 6.1.5 that you receive.
- You can upgrade the existing cluster to 6.1.5 and then install the new server with 6.1.5.
- Downloaded ISOs are not bootable; you would need to get a media kit or make the ISO bootable by following the instructions at this URL (http://htluo.blogspot.com/2010/04/how-to-make-non-bootable-iso-image.html). You can try 'stealing' the boot info from your 6.1.4 DVD and apply that to the 6.1.5 ISO.
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