08-30-2010 10:29 AM - edited 03-16-2019 12:32 AM
HI
I have a cisco UC520 that is driving me crazy. On Friday I could access the Cisco Unified Communication Express via the web interface. Now on Monday I keep getting the error of Error: Unable to login as administrator to the Cisco CallManagerExpress at site 'local'.
Details: CME login failed whenever I click on Configuration > extensions or phones. If I click on Users I get access. I did not perform any updates over the weekend. The directory of the flash is listed
Directory of flash:/
1 -rw- 38008920 May 24 2031 08:26:56 -04:00 uc500-advipservicesk9-mz.1
50-1.XA2
2 drw- 0 Apr 8 2010 14:51:40 -04:00 phones
25 -rw- 660 Apr 8 2010 14:54:20 -04:00 vlan.dat
26 drw- 0 Apr 8 2010 16:03:22 -04:00 ringtones
60 -rw- 8224 Apr 8 2010 16:04:00 -04:00 -
61 -rw- 8224 Apr 8 2010 16:04:24 -04:00 copy
62 -rw- 409211 Aug 27 2010 12:13:10 -04:00 crashinfo_20100827-121311-
Cisco Unity Express Version 7.0
Any Ideas?
Thanks
John
Solved! Go to Solution.
08-30-2010 11:48 AM
They can be downloaded via CCA, if you use it, or using the copy tftp: flash: command. The files can be found at the following link.
-Felipe
08-30-2010 10:39 AM
Make sure you hav the ip http authentication enable in the configuration.
08-30-2010 11:01 AM
yes it is....
08-30-2010 11:16 AM
Can you log into the CME page directly? Try going to http://
It doesn't look as though the CME GUI files are in flash unless they are in one of the subdirectories. can you confirm?
-Felipe
08-30-2010 11:29 AM
i did not see the files in the directory. Is there an easy way to add the files back?
08-30-2010 11:48 AM
They can be downloaded via CCA, if you use it, or using the copy tftp: flash: command. The files can be found at the following link.
-Felipe
09-08-2010 06:03 PM
Felipe
Thanks for the help. Sorry it took so long to get back to you, but I appreciate the sharing of knowledge.
John
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