08-30-2010 01:46 PM
Unable to collect Inventory for a MDS 9148, following error :
RICS0001:Internal Error,unable to process the collected data from the device. |
I have deleted the item and re-created
LMS 3.2 ; RME 4.3.1
MDF and devices up todate.
09-01-2010 09:11 PM
Post the IC_Server.log after reproducing this problem.
06-01-2011 09:30 AM
HI Jo,
Have left this issue for some time now to see it the Device you become fully supported.
I am running 3.2 Sp1 with still no joy.
Any ideas
Many thanks
06-02-2011 06:27 PM
I need to see the IC_Server.log to understand why inventory is not being collected properly.
06-07-2011 01:37 AM
Hi Jo,
This is out of the file 172.23.32.129/130 are the two MDS's
[ Tue Jun 07 09:31:04 BST 2011 ],INFO ,[Thread-15],com.cisco.nm.rmeng.util.logger.XDILogger,77,com.cisco.nm.xms.xdi.pkgs.SharedInventoryWireless.AssetAGI_CISCO_ENTITY_ASSET_Mib,g$eval,58,com.cisco.nm.xms.xdi.pkgs.SharedInventoryWireless:AssetAGI_CISCO_ENTITY_ASSET_MIB:g$eval:populating AssetAG attributes, begins...
[ Tue Jun 07 09:31:04 BST 2011 ],INFO ,[Thread-21],com.cisco.nm.rmeng.util.logger.XDILogger,77,com.cisco.nm.xms.xdi.pkgs.SharedInventoryWireless.AssetAGI_CISCO_ENTITY_ASSET_Mib,g$eval,58,com.cisco.nm.xms.xdi.pkgs.SharedInventoryWireless:AssetAGI_CISCO_ENTITY_ASSET_MIB:g$eval:populating AssetAG attributes, begins...
[ Tue Jun 07 09:31:11 BST 2011 ],ERROR,[Thread-15],com.cisco.nm.rmeng.util.logger.XDILogger,57,com.cisco.nm.xms.xdi.pkgs.SharedInventoryWireless.AssetAGI_CISCO_ENTITY_ASSET_Mib,g$eval,64,com.cisco.nm.xms.xdi.pkgs.SharedInventoryWireless:AssetAGI_CISCO_ENTITY_ASSET_MIB:g$eval:AssetAG Collection aborted com.cisco.nm.xms.xdi.ags.system.CollectionFailedDeviceSensed: java.lang.ArrayIndexOutOfBoundsException: 5 >= 5
[ Tue Jun 07 09:31:11 BST 2011 ],ERROR,[Thread-21],com.cisco.nm.rmeng.util.logger.XDILogger,57,com.cisco.nm.xms.xdi.pkgs.SharedInventoryWireless.AssetAGI_CISCO_ENTITY_ASSET_Mib,g$eval,64,com.cisco.nm.xms.xdi.pkgs.SharedInventoryWireless:AssetAGI_CISCO_ENTITY_ASSET_MIB:g$eval:AssetAG Collection aborted com.cisco.nm.xms.xdi.ags.system.CollectionFailedDeviceSensed: java.lang.ArrayIndexOutOfBoundsException: 5 >= 5
[ Tue Jun 07 09:31:12 BST 2011 ],INFO ,[Thread-15],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,549,DP time is 20 seconds for 172.23.32.129
[ Tue Jun 07 09:31:12 BST 2011 ],ERROR,[Thread-15],com.cisco.nm.rmeng.inventory.ics.server.InvDataProcessor,458,
java.lang.NullPointerException
at com.cisco.nm.rmeng.inventory.ics.invdata.containment.ContainmentAGInvData.compare(ContainmentAGInvData.java:103)
at com.cisco.nm.rmeng.inventory.ics.server.InvDataProcessor.processContainmentAG(InvDataProcessor.java:864)
at com.cisco.nm.rmeng.inventory.ics.server.InvDataProcessor.processInvData(InvDataProcessor.java:330)
at com.cisco.nm.rmeng.inventory.ics.core.CollectionController.run(CollectionController.java:923)
at java.lang.Thread.run(Thread.java:662)
[ Tue Jun 07 09:31:12 BST 2011 ],ERROR,[Thread-15],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,935, Exception occured in process method while processing: 172.23.32.129 null
ICSException
at com.cisco.nm.rmeng.inventory.ics.server.InvDataProcessor.processInvData(InvDataProcessor.java:473)
at com.cisco.nm.rmeng.inventory.ics.core.CollectionController.run(CollectionController.java:923)
at java.lang.Thread.run(Thread.java:662)
[ Tue Jun 07 09:31:12 BST 2011 ],INFO ,[Thread-15],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,1191,No Trap
[ Tue Jun 07 09:31:12 BST 2011 ],INFO ,[Thread-15],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,1203,CALLING SELF TEST
[ Tue Jun 07 09:31:12 BST 2011 ],INFO ,[Thread-15],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,1207,DONE WITH SELF TEST
[ Tue Jun 07 09:31:12 BST 2011 ],INFO ,[Thread-21],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,549,DP time is 20 seconds for 172.23.32.130
[ Tue Jun 07 09:31:12 BST 2011 ],ERROR,[Thread-21],com.cisco.nm.rmeng.inventory.ics.server.InvDataProcessor,458,
java.lang.NullPointerException
at com.cisco.nm.rmeng.inventory.ics.invdata.containment.ContainmentAGInvData.compare(ContainmentAGInvData.java:103)
at com.cisco.nm.rmeng.inventory.ics.server.InvDataProcessor.processContainmentAG(InvDataProcessor.java:864)
at com.cisco.nm.rmeng.inventory.ics.server.InvDataProcessor.processInvData(InvDataProcessor.java:330)
at com.cisco.nm.rmeng.inventory.ics.core.CollectionController.run(CollectionController.java:923)
at java.lang.Thread.run(Thread.java:662)
[ Tue Jun 07 09:31:12 BST 2011 ],ERROR,[Thread-21],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,935, Exception occured in process method while processing: 172.23.32.130 null
ICSException
at com.cisco.nm.rmeng.inventory.ics.server.InvDataProcessor.processInvData(InvDataProcessor.java:473)
at com.cisco.nm.rmeng.inventory.ics.core.CollectionController.run(CollectionController.java:923)
at java.lang.Thread.run(Thread.java:662)
[ Tue Jun 07 09:31:12 BST 2011 ],INFO ,[Thread-21],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,1191,No Trap
[ Tue Jun 07 09:31:12 BST 2011 ],INFO ,[Thread-21],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,1203,CALLING SELF TEST
[ Tue Jun 07 09:31:12 BST 2011 ],INFO ,[Thread-21],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,1207,DONE WITH SELF TEST
06-07-2011 05:02 PM
Ah. I assumed this would be considered a 9140 series switch by RME, but it is not. RME does not have support for the 9148. I've requested support to be added.
06-08-2011 05:41 AM
Thanks
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