I want to know the Quality experienced by each call in my network. I would like to create my own reports and alerts for the same. I know that the CAR tool already does that. Is there some way that I can access the CAR database, so that I can report on the data the way I want? I dont want to process the CDR/CMR records on my own. Ideally I would want to leverage the CAR tool to give me the processed data.
Does CAR use the same Informix db as the Call Manager? If yes, I have the Database dictionary. Can someone point out which tables that I should be looking at?
Any clue would be of great help.
Thanks in advance