Meet Me Conferening not working

Answered Question
Aug 30th, 2010

Hi All,

I have activated meet me conferencing and restarted the IP phones. Problem is when I dial the pilot number I get "cannot complete conference" and also the meet me soft key is not presented on the phone after reboot. I know my process to activate it works because I have had it working on another system.

Appreciate the assistance.

Steve

I have this problem too.
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Correct Answer by Steven DiStefano about 6 years 3 months ago

Hi Steve,

You are going off hook on the ip phone and pressing the more then meetme button and then dialing the mm number (771) to start it, right?

I saw this a few times in older SW, and this used to help. Try disabling live record, then reenable live record, then try again.

Let me know which SWP and CCA versions too.

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Correct Answer
Steven DiStefano Tue, 08/31/2010 - 05:00

Hi Steve,

You are going off hook on the ip phone and pressing the more then meetme button and then dialing the mm number (771) to start it, right?

I saw this a few times in older SW, and this used to help. Try disabling live record, then reenable live record, then try again.

Let me know which SWP and CCA versions too.

SteveOrfanos Tue, 08/31/2010 - 18:13

Thanks Steven,

That did the trick, running the latest software. All good now.

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