I am working on an install where the the receptionist phones have multiple appearances representing multiple companies. When configuring the SCC Operator, I see that there is an option to display text on hunt groups.
The text only shows on the screen pop when the hunt group is configured to use the primary extension on the phone. Furthermore, If that phone is a member of multiple hunt groups, The same text is displayed irregardless of which hunt group is dialed.
Looking for advice on how to differentiate the calls on the scren pops.