08-31-2010 05:09 AM - edited 03-19-2019 01:29 AM
Hello!
We have two sites connected through a GRE-tunnel.
SiteA#sh ver
Cisco IOS Software, 3800 Software (C3845-SPSERVICESK9-M), Version 12.4(24)T1, RELEASE SOFTWARE (fc3)
!
voice service voip
allow-connections h323 to h323
h323
call start slow
dial-peer voice 2 voip
destination-pattern 2..
session target ipv4:10.10.1.2
telephony-service
video
maximum bit-rate 384
service phone videoCapability 1
ephone-dn 1 dual-line
number 101
ephone 1
video
mac-address 001E.135C.EECF
type 7960
button 1:1
SiteB#sh ver
Cisco IOS Software, 2800 Software (C2800NM-ADVIPSERVICESK9-M), Version 12.4(24)T1, RELEASE SOFTWARE (fc3)
!
voice service voip
allow-connections h323 to h323
h323
call start slow
dial-peer voice 2 voip
destination-pattern 1..
session target ipv4:10.10.1.1
telephony-service
video
maximum bit-rate 384
service phone videoCapability 1
ephone-dn 1 dual-line
number 201
ephone 1
video
mac-address 001F.297A.A3CA
type CIPC
button 1:1
When the user of SiteB tries to establish a video call with the user of SiteA there is no remote video, while the the local video is present. When the user of SiteA tries to establish a video call with the user of SiteВ there is no remote and local video. Voice calls are established normally.Local video calls established normally.
On both site CUVA Application Version 2.2.1.7, CUVA CDP Driver 3.0.
Please, advise ways of the decision of the given problem. Thank you.
09-01-2010 07:14 AM
Can you collect the following information.
show ephone phone-load
show ephone register
Place all call between the two endpoints and collect the following command output while the call is active
show call active voice brief
show call active video brief
Can you make video call between two phone at the same site?
-Felipe
09-01-2010 10:32 PM
Hello, Felipe.
1)
>>Can you make video call between two phone at the same site?
Yes. No problem.
2)
>>Can you collect the following information.
>>show ephone phone-load
>>show ephone register
SiteA#sh ephone phone-load
DeviceName CurrentPhoneload PreviousPhoneload LastReset
=====================================================================
SEP001E135CEECF 8.0(5.0) 7.2(T0.23) Initialized
SiteA# sh ephone registered
ephone-1[0] Mac:001E.135C.EECF TCP socket:[91] activeLine:0 whisperLine:0 REGISTERED in SCCP ver 11/9 max_streams=0 + Video
mediaActive:0 whisper_mediaActive:0 startMedia:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0 debug:0 caps:8
IP:10.10.1.100 51025 Telecaster 7960 keepalive 19533 max_line 6 available_line 4
button 1: dn 1 number 101 CH1 IDLE CH2 IDLE shared with monitor-ring
Preferred Codec: g711ulaw
SiteB#sh ephone phone-load
DeviceName CurrentPhoneload PreviousPhoneload LastReset
=====================================================================
SEP001F297AA3CA 7.0.4.0 7.0.4.0 UCM-g`jp{r` no
SiteB#sh ephone registered
ephone-1[0] Mac:001F.297A.A3CA TCP socket:[12] activeLine:0 whisperLine:0 REGISTERED in SCCP ver 15/12 max_streams=5 + Video
mediaActive:0 whisper_mediaActive:0 startMedia:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0 debug:0 caps:10
IP:10.10.2.100 1460 CIPC keepalive 28 max_line 8 available_line 8
button 1: dn 1 number 201 CH1 IDLE CH2 IDLE overlay shared
overlay 1: 1(201) 11(3965) 12(3965) 13(3965) 14(3965) 15(3965) 16(3965)
Preferred Codec: g711ulaw
3)
>>Place all call between the two endpoints and collect the following command output while the call is active
>>show call active voice brief
>>show call active video brief
SiteA# show call active voice brief
Telephony call-legs: 0
SIP call-legs: 0
H323 call-legs: 0
Call agent controlled call-legs: 0
SCCP call-legs: 0
Multicast call-legs: 0
Total call-legs: 0
SiteA#show call active video brief
Telephony call-legs: 1
SIP call-legs: 0
H323 call-legs: 1
Call agent controlled call-legs: 0
SCCP call-legs: 0
Multicast call-legs: 0
Total call-legs: 2
1904 : 61847 1390688580ms.1 +3580 pid:20000 Answer 101 active
dur 00:00:31 tx:0/0 rx:0/0
Tele 50/0/1 (61847) [50/0/1.0] tx:0/0/0ms g729r8 noise:0 acom:0 i/0:0/0 dBm
1904 : 61848 1390689890ms.1 +2270 pid:2 Originate 201 active
dur 00:00:31 tx:1588/31760 rx:2372/230326
IP 10.10.2.1:19482 SRTP: off rtt:0ms pl:0/0ms lost:0/0/0 delay:0/0/0ms g729r8 TextRelay: off
media inactive detected:n media contrl rcvd:n/a timestamp:n/a
long duration call detected:n long duration call duration:n/a timestamp:n/a
Telephony call-legs: 1
SIP call-legs: 0
H323 call-legs: 1
Call agent controlled call-legs: 0
SCCP call-legs: 0
Multicast call-legs: 0
Total call-legs: 2
SiteB# show call active voice brief
Telephony call-legs: 0
SIP call-legs: 0
H323 call-legs: 0
Call agent controlled call-legs: 0
SCCP call-legs: 0
Multicast call-legs: 0
Total call-legs: 0
SiteB#show call active video brief
Telephony call-legs: 1
SIP call-legs: 0
H323 call-legs: 1
Call agent controlled call-legs: 0
SCCP call-legs: 0
Multicast call-legs: 0
Total call-legs: 2
1904 : 3766 1175778890ms.1 +2150 pid:2 Answer 101 active
dur 00:00:15 tx:1158/126202 rx:792/15840
IP 10.10.1.1:17286 SRTP: off rtt:0ms pl:0/0ms lost:0/0/0 delay:0/0/0ms g729r8 TextRelay: off
media inactive detected:n media contrl rcvd:n/a timestamp:n/a
long duration call detected:n long duration call duration:n/a timestamp:n/a
1904 : 3767 1175778910ms.1 +2090 pid:20000 Originate 201 active
dur 00:00:15 tx:0/0 rx:0/0
Tele 50/0/1 (3767) [50/0/1.0] tx:0/0/0ms g729r8 noise:0 acom:0 i/0:0/0 dBm
Telephony call-legs: 1
SIP call-legs: 0
H323 call-legs: 1
Call agent controlled call-legs: 0
SCCP call-legs: 0
Multicast call-legs: 0
Total call-legs: 2
09-10-2010 06:44 AM
The problem has been solved by downgrade IOS from version 124-24.T1 on version 124-15.T4. On version 124-24.T1 video calls beetwen remote CME were established about one of thirty attempts.
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