Solved: DFM: Alerts and Events doubt

Eduardo Camio · ‎08-31-2010

Hi guys,

First of all please forgive my ignorance, but could someone give the specific difference between Alert and Event in DFM. I understand that an event is something that I can define specifically, but what DFM considers an Alert? There is a table or document where I can find this?

On the other hand I'm configuring e-mail alerts for down or unreacheable devices like in the screens attached below. I receive events with status Active in a normal way but DFM never sends me the Cleared status for that events (of course that I checked out that the event is no longer Active), what I am doing wrong?

Thanks to all and excuse my writing, I'm not native english speaker.

Joe Clarke · ‎09-01-2010

Events are atomic issues on devices (e.g. an interface is down, high CPU, etc.). Alerts are composite elements. They are composed of one or more events for a specific device. Typically, I recommend users define notifications on events instead of alerts as events have all the meaty details about a problem.

In order to get cleared Event notifications, check that Informational box under Events in your Notification Group. Cleared events are informational.

View solution in original post

Joe Clarke · ‎09-01-2010

Events are atomic issues on devices (e.g. an interface is down, high CPU, etc.). Alerts are composite elements. They are composed of one or more events for a specific device. Typically, I recommend users define notifications on events instead of alerts as events have all the meaty details about a problem.

In order to get cleared Event notifications, check that Informational box under Events in your Notification Group. Cleared events are informational.

Eduardo Camio · ‎09-13-2010

Thanks Joseph and I will take your recommendation to use events instead of alerts.

Regards.