CCA 2.2.5 - Park Slot & Live Recorde collide - Bug or what else???

Unanswered Question
Sep 1st, 2010
User Badges:

Hi,

I have two park slots, 4 conference and liverecord activated; I see that there are ephone-dn from 290 to 300 used for this but now I would like to add another park slot... if I do lose the live record, and vice versa!


I look at UC configuration and i see that ephone-dn 290 is alternatively used for park slot and live recorder according to commands given in the CCA! How do I exit from the loop, use the CLI?


73,

Arturo

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 3 (1 ratings)
Loading.
Steven DiStefano Wed, 09/08/2010 - 08:45
User Badges:
  • Blue, 1500 points or more

Are you using CCA?   CCA configures all the ephone DNs which are needed for you.....

Arturo Bianchi Wed, 09/08/2010 - 09:47
User Badges:

sdistef ha scritto:


Are you using CCA?   CCA configures all the ephone DNs which are needed for you.....


Otherwise what else?? Yes, I use CCA... In the initial configuration with two park-slots,now if I try to add the third and I have the problem.


73

Arturo

Steven DiStefano Wed, 09/08/2010 - 11:15
User Badges:
  • Blue, 1500 points or more

Arturo,


Yes, I see what you mean.   Did you file a case on this?  I just reproduced it.   I will look into it internally and post what I find here in the mean time.


Ephone-dn 282 gets stomped over :-(

Steven DiStefano Wed, 09/08/2010 - 14:36
User Badges:
  • Blue, 1500 points or more



/* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} One of our CCA Engineers has just reported to me that he has root caused this issue.


Will keep you posted.


Arturo,

Please let me thanks for bringing this to our attention and I apologize you had to find this.


Milli Grazie,

Stefano