UCCX 7.X license seats in use

Answered Question

Is any way to check on real time, how many licensed seats are being use. I have found that the agents logged-in info is not the same as the number of license seats in use, for example, if an agent logoff from the CAD it doesn't show anymore on agents logged-in but if the CAD remains open it is still using a seat.


thanks,


Oscar Perez

Correct Answer by Aaron Harrison about 6 years 11 months ago

Hi


Run showlicenseusage.exe from c:\program files\cisco\desktop\bin. Use a cmd window on the server to run it....


Regards


Aaron


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Correct Answer
Aaron Harrison Wed, 09/01/2010 - 05:58
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Hi


Run showlicenseusage.exe from c:\program files\cisco\desktop\bin. Use a cmd window on the server to run it....


Regards


Aaron


Please rate helpful posts..

Hi Aaron,


I can run this file on demand but what would you recommend for me to monitor the uccx user seat usage. I had some license applied and they felt short after few extra users signed in and this logged off current users.

I think there might be RTMT but I am guessing that is for UCCX 8.0 But I have UCCX 7.0.1

Any suggestions?


Thanks

K

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