Is any way to check on real time, how many licensed seats are being use. I have found that the agents logged-in info is not the same as the number of license seats in use, for example, if an agent logoff from the CAD it doesn't show anymore on agents logged-in but if the CAD remains open it is still using a seat.
Run showlicenseusage.exe from c:\program files\cisco\desktop\bin. Use a cmd window on the server to run it....
Please rate helpful posts..