Solved: Call Manager 4.1 / Unity Voicemail & Exchange Licensing

sarah.durnin · ‎09-01-2010

Apologies if this is the wrong place to post....

My company currently runs Call Manager 4.1 with Unity Voicemail (sorry I don't know the version of this but it was all installed early in 2007) - we do not use Exchange server for email but Unity uses Exchange for unity.

We have 250 Cisco VM user licenses and have just been audited by Microsoft and they seem to think we need to buy Exchange CALs for every phone in the company (even those which do not have a voicemail account).

Can anyone help me with what we should have (I'm just the admin person so I don't really understand the licensing points but I thought we didn't need Eschange CALS since we had these cisco VM licenses and we don't use exchange for email) - if I understand rightly is there somewhere it shows me this simply so I can forward to our Microsoft contact and if not can someone explain for dummies what it is we should have purchased.

Thanks in advance

Sarah

Aaron Harrison · ‎09-01-2010

Hi Sarah

Take a look at this document : http://www.cisco.com/en/US/docs/voice_ip_comm/unity/7x/requirements/7xcusysreq.html

Quite far down you find this note:

•Client Access Licenses (CALs) must be purchased for all configurations
except Cisco Unity Voice Messaging with:

–Exchange Server 2007 software provided by the customer.

–The Voice Mail Run-Time Edition of Exchange 2003.

–The Voice Mail Run-Time Edition of Exchange 2000.

CALs provided by Cisco can be used only for a Voice Messaging configuration. The Cisco-provided CALs cannot be used on systems that are used for email messages.

My understanding is that if you have a VM only system, then you have the 'Voice Mail Run-Time' version of Exchange. Refer MS to this.

Regards

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!

View solution in original post

Rob Huffman · ‎09-01-2010

Hi Sarah,

Here are a couple more references to pass along

If the Voice Messaging subscribers are homed on one or more dedicated Exchange servers on which
the Voice Mail Run-time Edition of Microsoft Exchange was installed, those subscribers do not need
Microsoft Client Access Licenses (CALs). Unified Messaging subscribers all need CALs.

http://cisco.biz/en/US/docs/voice_ip_comm/unity/5x/design/guide/5xcudg040.pdf

Client Access Licenses (CALs) must be purchased for all configurations except Cisco Unity Voice
Messaging with one of the following:
– Voice Mail Run-Time Edition of Exchange Server 2003 Enterprise Edition
– Voice Mail Run-Time Edition of Exchange 2000 Server Enterprise Edition

https://www.cisco.com/en/US/docs/voice_ip_comm/unity/42/requirements/42cusysreq.pdf

And for the latest and greatest

If you have UCSS support and if Cisco Unity is installed in a Voice Messaging configuration, you
can order Exchange Server 2003 from Cisco free of charge. The Client Access Licenses (CALs) that
are included with Exchange Server 2003 can also be used with Exchange Server 2007, but you must
provide your own copy of Exchange 2007 and an Exchange 2007 server license. The Cisco-provided
CALs cannot be used on systems that are used for email messages.

http://www.ciscosystems.com/en/US/docs/voice_ip_comm/unity/8x/release/notes/803curn.pdf

Cheers!

Rob