I am trying to convert and upload a ringtone into CUCM v8.0(2) with no luck at present - I have a few issues:
I first converted a .wav to a .raw, uploaded it to the TFTP server, modified the Ringlist.xml and restarted TFTP clusterwide. Once I did this the ringtone was not available on a 7941 phone but was available on my IP Communicator (why only on IP Comm??) - unfortunately when trying to play the converted ringtone it was pure noise/static.
reconverted the .wav to .raw again and followed the same process as per Cisco doc - The Ringlist.xml file is correct but now we cannot see the ringtone available on either 794x phones and IP Communicator??
1) What is the best audio conversion tool that works well in converting .wav to .raw properly for use in CUCM?
2) Why can we not see the ringtone available if it has been loaded to the TFTP and the ringlist file has been properly modified?