I am creating new call types and user variables in the config manager. I then go to the ICM Script editor on the AW and reload the configuration.
None of the new items I created in config manager are showing up in the script editor.
The only thing that has changed in my enviroment was a call manager upgrade from 22.214.171.1240 to 126.96.36.199900
I was told the jtapi version stayed the same.
Im running ICM 7.5.5
So the reason my user variables did not show up is becasue when I created them I left the object type set to "Service" instead of changing it to "User"
The call types where because I had set the cutomer wrong.
Two fairly easy mistakes to make - although the second one is more specialized. The first one is so annoying - because you can't change the type and have to delete, flush and then recreate.
My own technique when creating user variables is to set the TYPE to "User Variable" first thing, before even adding the name.