Setting up ACD-AA Script

Unanswered Question
Sep 1st, 2010
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I'm stuck trying to configure acd-aa script version 3.0.0.2 on a CME version 12.4(24)T, I follow the configuration guide of others routers on this forum but don't get what is missing.  I don't have a hunt-group configured cause there is only one operator, the operator extension is 202, and this are the lines configured:


application
service aa flash:app-b-acd-aa-3.0.0.2.tcl
  paramspace english index 1
  param number-of-hunt-grps 1
  param handoff-string aa
  param dial-by-extension-option 1
  paramspace english language en
  param aa-pilot 220
  paramspace english location flash:
  param second-greeting-time 30
  param welcome-prompt _bacd_welcome.au
  param call-retry-timer 15
  param max-time-call-retry 700
  param service-name queue
!       
service queue flash:app-b-acd-3.0.0.2.tcl
  param aa-hunt 202
  param queue-manager-debugs 1
  param number-of-hunt-grps 1

!
interface Loopback0
ip address 172.16.32.32 255.255.255.255

!
dial-peer voice 220 voip
service aa
destination-pattern 220
session target ipv4:172.16.32.32
incoming called-number 220
dtmf-relay h245-alphanumeric
codec g711ulaw
no vad


When I dial pilot extension 220, I get an error tone, if you got this application running, please check for the lines above to check on what I'm wrong.


Thanks,

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