I have two computers and both have CUCP 8.0.2 installed. On one computer both soft phone and desk phone works fine. On another computer, both soft phone and desk phone are not working. Since I log in with the same user name, I guess my CUPS setings should be good.
The error I received on the non working PC is "A phone initilazation error has occurred. Failed to get configuration. ."
By the way, both PC are running Windows 7 64-bit.