Duplicate device messages

Unanswered Question
Sep 1st, 2010

Trying to re-add devices under Common Services 3.3.0: devices that CS appears to have dropped off, I get 'duplicate device' errors.  The device cannot be located by either device name or IP Address under either CS or RME, however it does appear in the discovery reports has having been seen.  The IP Address for the device IS one of the seed devices used in the discovery process.   Any suggestions?

I have this problem too.
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Joe Clarke Thu, 09/02/2010 - 22:51

If the LMS server is integrated with ACS, check the Common Services > Device and Credentials > Reports > Devices not configured in ACS report.  They will probably be seen there.  If they are, you will need to add these devices as network elements in the same ACS to which LMS is integrated.

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