How to block Fax machines from dialing 911

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Sep 2nd, 2010
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We have a problem at our school where people are accedently dialing 911 on the fax machines, and since 911 operators cannot call back they always have police show up.  I would like to be able to put all of our fax machines on their own partition and prevent them from dialling 911, but can call internal, local and long distance. Had any one done this and send me a sample config.

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Overall Rating: 4.5 (2 ratings)
Tracy Larson Thu, 09/02/2010 - 08:25
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We have had the same issue here, I just created a new CSS for them, like you mentioned, and just didnt put the 911 partitions in it. So, the new CSS will have everything in it that you had for your normal CSS but just dont put in the 911 partitions.

asharsidd Thu, 09/02/2010 - 08:59
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I am asking another question..

What if the Fax machine is connected to FXS port on a H323 gateway where we don't have any cor list or anything.

How can we avoid this in that case?

Tracy Larson Thu, 09/02/2010 - 09:38
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hmm, you might then have to create a translation rule and a translation profile to block 911 calls and apply the profile to the fxs's voice port? Thu, 09/02/2010 - 09:52
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Thanks that worked. Real simple.


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