Can anybody help me diagnose my config issue for IPCC Error [12005} Login could not be performed - Possible casuses are Invalid Instrument ?
This is my attempt to configure my first mobile agent using the following config:
Global Address: LCP5000F0000
Configuration parameters: /devtype ciscophone /dn 4002151
CTI port: LCP5000F0000
CTI port: RCP5000F0000
Agent ID: 8315
Phone Number: 4009999
Call Mode: Nailed connection
PGUser is is my PG configured application user and is associated with the two devices, te association seems to be working as the CTI ports go registered.
However, when I try to login in my agent I get the login issue. I've tried adding an /ext 4002151 and /ext 5000F000 but neither attempt helped.
I've looked at the JTAPI logs and I see an attempt to make the outbound call to 4009999 but the CUCM response is state=DISCONNECTED cause=UNALLOCATEDNUMBER.