MSP report not report PS failure

nawas · ‎09-03-2010

I have this MSP report scheduled to run every morning at 6, today a power supply in 4510 failed but msp report didn't show a failure. I go in RME an drun the report for this device and it still shows two good power supplies, however one power supply has failed and is in bad/off status. Device is fully managed in CiscoWorks RME.

I'm running RME 4.3.1 on solaris 10. Please advise.

Joe Clarke · ‎09-05-2010

RME is not a fault management tool. You would need to run an RME inventory collection before its reports would show a change in status. DFM can detect power supply failures. Did it not create an event for this?

nawas · ‎09-07-2010

Agree, but after running inventory collection MSP still reported two power supplies, however one power supply was bad/turned off. I believe it is detecting that power supply is inserted regardless if power supply is turned off or on.

Is that how it is supposed to work or am I missing anything?

Joe Clarke · ‎09-11-2010

Correct. I just added two MSP-capable devices to my LMS server, and the report is showing that power supplies are inserted, not their states. For a failed power supply, DFM should be showing an event/alert.