problems with EOL phone

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Sep 3rd, 2010
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Greetings one and all, was browsing the net trying to get some answers and was wondering if anyone could be of assistance.

we recently bought a  4402  WLAN controller and for the most everything is workig the way it should, however we now have the need to connect 2 7920 wireless phones to the network.  i have created and tested the WLAN instance and can connect to it with a laptop with no issues, hwever when i try to connect the phone to the same SSID it doesn't work.  the phone has been stuck on Authenticating with AP for a few days now.  i'm figuring it something minor that i'm missing but have no idea where to start looking.  while searching i found a thread that mentioned the software and USB cable for the phones but from what i'm being told the phones did not come with any software so i don't have the easy option.  any assistance on this matter would be greatly appreciated.  thanks in advance

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George Stefanick Thu, 09/09/2010 - 18:04
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If you dont have the cable or cant connect the phone to an SSID you can't program it.

joseph_enriquez Wed, 09/15/2010 - 20:05
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thanks for the response, i managed to resolve the issue, the problem turned out to be the initial profile. the key was incorrect, after i wiped it and redid a new network profile i was able to connect to as access point.


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