ciscoworks issues

Unanswered Question
Sep 3rd, 2010

Hi support,

i am facing an issue which is exactly similar to the thread ( https://supportforums.cisco.com/message/3116706#3116706 ) as below.


In DFM(3.1.0,lms 3.1) im getting alerts as insufficientfreememory for the modules as MEM Processor, MEM I/O, MEM PosixMemory etc.

The free threshold configured in dfm is the default 15% and the image running in the cisco devices is s72033-ipservicesk9_wan-vz12.2.33.sxh4.

I had checked the show process memory and confirmed that the memory utilization is 62%. I could see in ciscoworks dfm that the alert is cleared after a few minutes and occurr's daily very frequently. Found two bugs but out of which one is already resolved in the present version(CSCso05920) and the other too.


Also how to identify the modulewise mem utilization report from the total mem utilization.(MEM Processor, MEM I/O, MEM PosixMemory etc)


http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_device_fault_manager/1.1/user/guide/defaults.html#wp1017758 -- this url says The other thresholds in this setting are not applicable to switches except Backplane Utilization Threshold parameter.....!!!


Could you pls anyone help on immediate basis....i have attached all the screenshots of the problem

thanks in advance...

regards

Rajesh

I have this problem too.
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Joe Clarke Sun, 09/05/2010 - 00:47

Start a sniffer trace filtering on udp/161 traffic to this switch.  Let it run for eight minutes.  Then post the trace file.  If you cannot post the capture, you will need to open a TAC service request and include that capture file.  DFM should be using the CISCO-ENHANCED-MEMPOOL-MIB to get modular IOS memory data.  MIB support should be working properly in 12.2(33)SXH4, so we need to confirm that DFM is using the correct objects.

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