09-04-2010 10:38 AM - edited 02-21-2020 04:04 AM
Hello,
I am accessing the Cisco Security Manager(Installed in Windows 2003 server) from a client (Windows XP) but I cannot access.
I can ping the CSM server.
I used http and https to access based on the userguide and installation guide.
example from a client machine windows XP i used:
http://1.1.1.1:1741 or https://1.1.1.1:443
What maybe the cause of this issue?
thank you
09-07-2010 06:24 AM
Hello,
It's possible that one or more of the CSM services has failed. Try logging into the CSM Server and opening the Services manager (Start > Run > services.msc). All of the services starting with "Cisco Security Manager..." should have a status of "Started" if everything is working correctly. (Note: do not change the "Startup Type" values for these services).
If any of the services do not have a status of "Started", you could reboot the server or restart the "Cisco Security Manager Daemon Manager" service to see if the services are able to recover.
Hope that helps.
-Mike
11-10-2010 04:02 PM
Hello Erico,
did you find a solution to this issue?
Stefano
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