CIVS-IPC-2520V camera not displaying an image

Unanswered Question
Sep 5th, 2010

It powers up fine, I can navigate to the webpages to configure it, upgraded it to the latest version of firmware (2.1.5). But there is no image displayed (under the 'home' link when I surf to the ip address.

I have two brand new ones, both exhibit the same problem. I feel like there's some sort of simple configuration issue I'm missing, any advice would be appreciated. Thanks!


System Status -->     -->       -->
Firmware Version:2.1.5
Hardware Version:
Sensor Firmware Version:0x05000022
Backup Version:
Storage Size:
Storage Free Space: 0
MAC Address:00:22:BD:D3:75:FB
Camera Name:CAM0022BDD375FB
Date/Time:9/6/2010   4:4:56
System Uptime:0 days, 00:02:05

UDI -->    
Product Identifier:CIVS-IPC-2520V
Version Identifier:
Serial Number:SER140402GM
Entity Name:74-6570-03
Product Description:REV A0
I have this problem too.
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derrickmunro Mon, 09/13/2010 - 07:17

What web browser are you using? You need to use Internet Explorer.  I hope this helps


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